When my screen flickered, they fixed it. When the plastic was miscoloured, they fixed it. As long as there is an admitted problem, they fix it. Free.
And I suppose that is why the forum version of support is good: it allows people to band together. But I am not a fan of that support. I like being able to talk directly to a person, which is a bit more difficult if you don't live in a city with an Apple Store.
And I suppose that is why the forum version of support is good: it allows people to band together. But I am not a fan of that support. I like being able to talk directly to a person, which is a bit more difficult if you don't live in a city with an Apple Store.
Im not an expert. I just knew there was no sound coming from it. The forum told my exact problem, provided a phone number, and told me I could get a replacement for free. I was just going to write it off since I'm anyway getting an iPhone in December.
Apple > Dell
- 17/09/2009 05:36:42 PM
541 Views
What was the problem with Dell ? *NM*
- 17/09/2009 05:55:22 PM
157 Views
They didn't send him email confirmation of account cancellation. *NM*
- 17/09/2009 06:47:29 PM
152 Views
I agree
- 17/09/2009 06:09:53 PM
380 Views
It did help me identify my problem.
- 17/09/2009 06:49:54 PM
363 Views
Uh... duh? The issue is when people extrapolate from this that Apple > PC.
- 17/09/2009 06:38:36 PM
382 Views