Active Users:1092 Time:23/11/2024 01:18:30 AM
politeness is practically the definition of professionalism. LadyLorraine Send a noteboard - 23/09/2010 03:37:27 AM
We are harped on this ALL THE TIME at veterinary school. No matter HOW MUCH we want to, are right, or think it would help the animal, being rude to the client is NEVER EVER EVER EVER EVAR the right thing.

Now, the practicality, is sometimes that's not true and with the right client, crossing the line drives a point home. But, these days, that's a very rare client.
Still Empress of the Poofy Purple Pillow Pile Palace!!
Continued Love of my Aussie <3
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. - 22/09/2010 08:19:28 PM 1488 Views
I think "May I ask who's calling" is more polite. - 22/09/2010 08:26:55 PM 928 Views
. - 22/09/2010 08:31:17 PM 888 Views
Well, but... - 22/09/2010 08:42:22 PM 968 Views
. - 22/09/2010 09:05:01 PM 842 Views
you may not BE a receptionist... - 22/09/2010 09:20:09 PM 993 Views
"And your name, so I can tell (the person you asked for)?" *NM* - 23/09/2010 12:34:18 AM 430 Views
Re: May I ask who's calling / Who is this? - 22/09/2010 08:33:24 PM 955 Views
. - 22/09/2010 08:38:45 PM 796 Views
Re: May I ask who's calling / Who is this? - 22/09/2010 08:55:34 PM 1144 Views
Well, the whole asking permission bit is part of being polite. *NM* - 22/09/2010 09:05:43 PM 396 Views
. - 22/09/2010 09:06:47 PM 837 Views
Not so good for the phone answering, then. *NM* - 22/09/2010 11:29:34 PM 436 Views
Hmm... - 22/09/2010 08:59:23 PM 978 Views
It's "who" *NM* - 22/09/2010 09:50:15 PM 424 Views
Quite true - 22/09/2010 10:07:46 PM 939 Views
I say, "May I ask who's calling?" - 22/09/2010 09:00:10 PM 927 Views
What do you do if they say "No" ? - 22/09/2010 09:43:42 PM 870 Views
Than you say. ''Ok." They may have a reason for not disclosing their name. - 22/09/2010 09:49:56 PM 881 Views
That reason is often that they are nutters. - 22/09/2010 10:29:19 PM 994 Views
I hate it when people pull the "attorney-client privilege" thing. - 22/09/2010 11:31:01 PM 793 Views
They are almost invariably nutters. - 23/09/2010 01:45:41 PM 1235 Views
Tools! - 22/09/2010 10:13:32 PM 858 Views
I usually ask: "Who am I speaking with, again?" - 22/09/2010 09:12:29 PM 972 Views
I'm of the opinion that when you are at work, you represent your employer - 22/09/2010 09:14:58 PM 1102 Views
^ this. *NM* - 22/09/2010 09:23:00 PM 402 Views
+1 *NM* - 22/09/2010 10:10:59 PM 487 Views
I typically say something along the lines of "And who am I speaking to?" - 22/09/2010 09:27:05 PM 999 Views
Re: I typically say something along the lines of "And who am I speaking to?" - 22/09/2010 09:40:10 PM 1026 Views
well, i can sympathize with that a bit at least - 22/09/2010 10:00:34 PM 1159 Views
"Who should I say is calling?" *NM* - 22/09/2010 09:41:57 PM 397 Views
This. It's polite, and asks the question correctly. - 23/09/2010 02:05:01 AM 838 Views
I usually say "Who may I say is calling?" but that works too... - 23/09/2010 01:59:03 PM 1250 Views
language games..... - 22/09/2010 09:42:35 PM 921 Views
There would be apoplectic outcries if I answered the phone in such a way - 22/09/2010 09:45:56 PM 1066 Views
yeah.... i'm happy i get to be informal! - 23/09/2010 02:58:31 AM 949 Views
Who is this? is unprofessional - 22/09/2010 09:45:05 PM 946 Views
Re: Who is this? is unprofessional - 22/09/2010 09:48:58 PM 1105 Views
Re: Who is this? is unprofessional - 22/09/2010 09:54:13 PM 916 Views
it is not US standards. *NM* - 22/09/2010 10:03:47 PM 415 Views
good. *NM* - 22/09/2010 10:13:22 PM 486 Views
I generally don't because - 22/09/2010 10:43:38 PM 813 Views
well fair enough... - 23/09/2010 08:07:08 AM 917 Views
it doesn't matter if you HAVE to know their name. - 22/09/2010 10:07:18 PM 982 Views
You are being silly and immature. - 22/09/2010 09:49:20 PM 799 Views
Thanks for your input? - 22/09/2010 10:17:21 PM 1018 Views
I usually say, "B*tch, who you be!?" - 22/09/2010 10:13:57 PM 896 Views
Do you pronounce that with a click sound? - 22/09/2010 10:15:29 PM 928 Views
Re: May I ask who's calling / Who is this? - 22/09/2010 10:29:33 PM 745 Views
Perfect. *NM* - 23/09/2010 12:47:14 AM 477 Views
No you are *NM* - 23/09/2010 11:53:07 AM 473 Views
Please stop splitting hairs. You're way is simply inccorrect. You cannot justify the rudeness away. - 22/09/2010 10:49:05 PM 1033 Views
politeness is practically the definition of professionalism. - 23/09/2010 03:37:27 AM 954 Views
Who is this? always comes across as rude. *NM* - 22/09/2010 11:17:31 PM 397 Views
"Who may I say is calling, please?" is short and polite. - 23/09/2010 01:13:43 AM 872 Views
when someone asks me "may I ask who's calling?"... - 23/09/2010 03:29:30 AM 842 Views
that's because you're a tool - 23/09/2010 03:39:08 AM 1178 Views
because it amuses me *NM* - 23/09/2010 03:41:18 AM 428 Views
Huh - 15/07/2015 02:06:55 PM 463 Views

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