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I generally don't because BlackAdder Send a noteboard - 22/09/2010 10:43:38 PM
Well, if they don't want to tell me who they are, they don't get transferred. I learned that on day one. It doesn't matter how sensitive the manner of the call. I screen calls for both our Chair and Executive Admin, as well as anyone whom might call the wrong number.

Exactly.
I was a little surprised you have to ask in the first place, but with the rest of the replies coming in now, it seems to be US standards not to introduce yourself to the company/person you called first? How is that for etiquette? :confused:

these days, when I call a company, it's often a central number from which I get forwarded to the department/center I'm actually interested in. I would not give any personal info to the first line unless there was a good reason to do so (e.g., if they could help me without transferring, or if the information would help them transfer me to the right place, etc.).
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. - 22/09/2010 08:19:28 PM 1486 Views
I think "May I ask who's calling" is more polite. - 22/09/2010 08:26:55 PM 925 Views
. - 22/09/2010 08:31:17 PM 883 Views
Well, but... - 22/09/2010 08:42:22 PM 966 Views
. - 22/09/2010 09:05:01 PM 837 Views
you may not BE a receptionist... - 22/09/2010 09:20:09 PM 989 Views
"And your name, so I can tell (the person you asked for)?" *NM* - 23/09/2010 12:34:18 AM 427 Views
Re: May I ask who's calling / Who is this? - 22/09/2010 08:33:24 PM 951 Views
. - 22/09/2010 08:38:45 PM 794 Views
Re: May I ask who's calling / Who is this? - 22/09/2010 08:55:34 PM 1141 Views
Well, the whole asking permission bit is part of being polite. *NM* - 22/09/2010 09:05:43 PM 394 Views
. - 22/09/2010 09:06:47 PM 835 Views
Not so good for the phone answering, then. *NM* - 22/09/2010 11:29:34 PM 434 Views
Hmm... - 22/09/2010 08:59:23 PM 975 Views
It's "who" *NM* - 22/09/2010 09:50:15 PM 422 Views
Quite true - 22/09/2010 10:07:46 PM 935 Views
I say, "May I ask who's calling?" - 22/09/2010 09:00:10 PM 925 Views
What do you do if they say "No" ? - 22/09/2010 09:43:42 PM 869 Views
Than you say. ''Ok." They may have a reason for not disclosing their name. - 22/09/2010 09:49:56 PM 878 Views
That reason is often that they are nutters. - 22/09/2010 10:29:19 PM 990 Views
I hate it when people pull the "attorney-client privilege" thing. - 22/09/2010 11:31:01 PM 792 Views
They are almost invariably nutters. - 23/09/2010 01:45:41 PM 1228 Views
Tools! - 22/09/2010 10:13:32 PM 855 Views
I usually ask: "Who am I speaking with, again?" - 22/09/2010 09:12:29 PM 968 Views
I'm of the opinion that when you are at work, you represent your employer - 22/09/2010 09:14:58 PM 1098 Views
^ this. *NM* - 22/09/2010 09:23:00 PM 400 Views
+1 *NM* - 22/09/2010 10:10:59 PM 483 Views
I typically say something along the lines of "And who am I speaking to?" - 22/09/2010 09:27:05 PM 995 Views
Re: I typically say something along the lines of "And who am I speaking to?" - 22/09/2010 09:40:10 PM 1021 Views
well, i can sympathize with that a bit at least - 22/09/2010 10:00:34 PM 1156 Views
"Who should I say is calling?" *NM* - 22/09/2010 09:41:57 PM 396 Views
This. It's polite, and asks the question correctly. - 23/09/2010 02:05:01 AM 836 Views
I usually say "Who may I say is calling?" but that works too... - 23/09/2010 01:59:03 PM 1247 Views
language games..... - 22/09/2010 09:42:35 PM 917 Views
There would be apoplectic outcries if I answered the phone in such a way - 22/09/2010 09:45:56 PM 1061 Views
yeah.... i'm happy i get to be informal! - 23/09/2010 02:58:31 AM 944 Views
Who is this? is unprofessional - 22/09/2010 09:45:05 PM 942 Views
Re: Who is this? is unprofessional - 22/09/2010 09:48:58 PM 1100 Views
Re: Who is this? is unprofessional - 22/09/2010 09:54:13 PM 913 Views
it is not US standards. *NM* - 22/09/2010 10:03:47 PM 414 Views
good. *NM* - 22/09/2010 10:13:22 PM 485 Views
I generally don't because - 22/09/2010 10:43:38 PM 810 Views
well fair enough... - 23/09/2010 08:07:08 AM 915 Views
it doesn't matter if you HAVE to know their name. - 22/09/2010 10:07:18 PM 978 Views
You are being silly and immature. - 22/09/2010 09:49:20 PM 796 Views
Thanks for your input? - 22/09/2010 10:17:21 PM 1014 Views
I usually say, "B*tch, who you be!?" - 22/09/2010 10:13:57 PM 892 Views
Do you pronounce that with a click sound? - 22/09/2010 10:15:29 PM 926 Views
Re: May I ask who's calling / Who is this? - 22/09/2010 10:29:33 PM 742 Views
Perfect. *NM* - 23/09/2010 12:47:14 AM 476 Views
No you are *NM* - 23/09/2010 11:53:07 AM 471 Views
Who is this? always comes across as rude. *NM* - 22/09/2010 11:17:31 PM 394 Views
"Who may I say is calling, please?" is short and polite. - 23/09/2010 01:13:43 AM 870 Views
when someone asks me "may I ask who's calling?"... - 23/09/2010 03:29:30 AM 839 Views
that's because you're a tool - 23/09/2010 03:39:08 AM 1176 Views
because it amuses me *NM* - 23/09/2010 03:41:18 AM 427 Views
Huh - 15/07/2015 02:06:55 PM 458 Views

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