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An internal server error message isn't particularly useful Dodge Send a noteboard - 10/09/2009 05:37:43 PM
Does he have any success on a different browser (firefox, for example)?

Can you ask him to open a command window (click start, run, type "cmd" without quotes, click ok) and type 'ping www.readandfindout.com' (again without the quotes) in the window that appears and hit enter.

Does he see something like this:

Ping statistics for 97.107.130.237:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 84ms, Maximum = 173ms, Average = 106ms


If not, what happens?

Can you also ask him to do the following:

1.Open Internet Explorer

2.Go to "Tools" --> "Internet Options"

3.Click on the "Advanced" tab

4.Uncheck "Show Friendly Error Message"

5.Click "OK"

6.Reload the page, he should now see a more detailed error message.
~ The Artful Dodger ~
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So Damookster can't access readandfindout.com - 10/09/2009 04:21:50 PM 997 Views
If I recall correctly... - 10/09/2009 04:24:48 PM 720 Views
it's always the cookies... - 10/09/2009 04:38:05 PM 781 Views
*NM* - 10/09/2009 04:42:13 PM 265 Views
Maybe... - 10/09/2009 05:11:03 PM 676 Views
I thought I remembered somebody talking about this over on wotmania before it went away. - 10/09/2009 05:15:11 PM 611 Views
It was Elaine. - 10/09/2009 09:38:18 PM 585 Views
Well, her issue was that work was blocking it... - 10/09/2009 09:41:58 PM 623 Views
Re: Well, her issue was that work was blocking it... - 10/09/2009 09:53:45 PM 703 Views
Re: Well, her issue was that work was blocking it... - 10/09/2009 10:00:07 PM 595 Views
Re: Well, her issue was that work was blocking it... - 10/09/2009 10:02:01 PM 597 Views
We'll pull you through the portal, Mookie! - 10/09/2009 05:09:56 PM 578 Views
An internal server error message isn't particularly useful - 10/09/2009 05:37:43 PM 773 Views
I relayed this to him. Well see what he replies. *NM* - 10/09/2009 06:46:43 PM 243 Views
Re: I relayed this to him. Well see what he replies. - 10/09/2009 08:57:55 PM 732 Views
Here is his reply, - 10/09/2009 09:41:42 PM 604 Views
Re: Here is his reply, - 10/09/2009 09:48:30 PM 667 Views
Ok, here are his results, - 10/09/2009 11:23:45 PM 645 Views
Re: Ok, here are his results, - 11/09/2009 01:10:19 AM 676 Views
I tried what you suggested... - 12/09/2009 02:05:05 AM 608 Views
I sometimes get that error - 10/09/2009 06:32:55 PM 610 Views
Proof that there is a God? - 10/09/2009 10:21:16 PM 654 Views
- 11/09/2009 01:25:42 AM 707 Views
Oh you finally made it! - 11/09/2009 05:02:49 AM 600 Views
from my work laptop... - 12/09/2009 02:02:25 AM 597 Views

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