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hahaha Aisha Send a noteboard - 26/04/2010 03:44:27 AM
you know i too thought, a true racist would want his servers to be black

A swanky hotel is being sued for believing the customer is always right, even when the customer makes racist demands.

A British family checking into a Florida hotel demanded they be served by whites only, a federal lawsuit filed this week claims -- and the hotel allegedly agreed to meet their bigoted demands, the News-Press reports.

When the Morgan family checked into The Ritz-Carlton in Naples on Feb. 28, the lawsuit charges a note was put in the hotel's computer that "this couple is very, very prejudice," the newspaper reports, and refused to be served by people of color or with a foreign accent.

Two weeks later, Wadner Tranchant, a Haitian-American waiter and 15-year employee of the hotel, claimed his supervisors forbade him from serving the Morgans. He's now suing the Ritz-Carlton chain and an executive at the Naples establishment for more than $75,000.

The hotel's vice president and director, Edward Staros, the executive named in the lawsuit, is regarded as an ethics authority within the company, the News-Press reports.

"That’s one of his main jobs," Sherie Brezina, director of Florida Gulf Coast University's Hospitality Management program, told the newspaper. She added that he often travels to other hotels to help employees address such matters.

"The Ritz Carlton Hotel Company does not tolerate discrimination from our employees or our guests," a spokeswoman for Ritz-Carlton told the News-Press. She declined to discuss the lawsuit with the newspaper, saying to do so would violate the company's policy on discussing pending litigation

LMAO. They demanded they not be served by people of color, or anyone with an accent? They are friggin British! they are the ones with the accent in this country! and technically wouldnt any white person who is American have an American accent? the ritz should have said that they cant accommodate them because everyone in the hotel has an American accent or something along those lines. although the Haitian waiter is being ridiculous claiming he had to get medical help to deal with his treatment, he still has a point. Shame on the Ritz Carlton for not telling that family they couldnt be accommodated, and they should find another hotel. How do some people even have the nerve to demand such things in this day and age. I don't want any blacks, or Jews, or people with accents replying to this post.


In the old days any decent Brit would have expected those serving them to be anything but white. Progress!

All joking aside, this is just really very bizarre behaviour from all parties involved. Saddening.
Aisha - formerly known as randschicka
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British family tells US hotel they 'do not want to deal with black staff' - 26/04/2010 12:35:55 AM 1271 Views
They should've told them to take a hike, but the claim for 75k disgusts me too. - 26/04/2010 12:48:45 AM 537 Views
yeah seriously - 26/04/2010 01:13:54 AM 547 Views
I think 75k is fine - 26/04/2010 08:25:51 AM 558 Views
Fucked up from every angle possible. - 26/04/2010 02:26:39 AM 576 Views
Agreed *NM* - 26/04/2010 08:31:06 AM 310 Views
See how far we've moved from our old Colonialist ways? - 26/04/2010 03:14:37 AM 497 Views
hahaha - 26/04/2010 03:44:27 AM 494 Views
In an unbelievably geeky turn - 26/04/2010 04:12:39 AM 547 Views
So you support the right of a hotel to deny lodgings or service to a black person? - 26/04/2010 04:35:04 AM 718 Views
say what? - 26/04/2010 05:16:52 AM 632 Views
Re: say what? - 26/04/2010 06:09:48 AM 483 Views
if thats the case, then they can go to hell - 26/04/2010 06:12:21 AM 501 Views
I'm with you there. - 26/04/2010 06:32:00 AM 521 Views
Yes, I'm sure the press will pull out all the stops - 26/04/2010 06:33:48 AM 519 Views
What a shocker. *NM* - 26/04/2010 06:37:55 AM 205 Views
Oh, you silly naive little girl. - 26/04/2010 11:38:34 AM 595 Views
baaahahahaha - 26/04/2010 05:11:42 PM 797 Views
Re: So you support the right of a hotel to deny lodgings or service to a black person? - 26/04/2010 04:12:57 PM 638 Views
I agree. *NM* - 26/04/2010 04:51:03 PM 216 Views
That is all a bit crazy - 26/04/2010 10:58:46 AM 519 Views
Hmmm. - 26/04/2010 03:50:04 PM 452 Views
While the couple's behavior is inexcusable - 26/04/2010 04:50:04 PM 644 Views
Well said - 26/04/2010 06:03:22 PM 532 Views
Have any of you stayed at a Ritz-Carlton? - 26/04/2010 06:09:25 PM 679 Views
I can't even afford to stay at a Motel 6 - 26/04/2010 06:16:47 PM 549 Views
I would find it difficult to stay at a place.... - 26/04/2010 07:41:50 PM 533 Views

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