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Do you have funny, frustrating or crazy work stories to share? Antigone Send a noteboard - 20/10/2009 02:33:21 AM
Telephone call between a client and me:

Client: I need my food stamp identification number.

Ann: Hmmm...we don't use that term, so I'm not sure which number you need. Why do you need it?

C: I'm not sure. I don't have the paper with me. But I know I need my food stamp identification number.

A: That makes it difficult as there are several different identification numbers we use, but none are referred to as food stamp identification numbers.

C: Sh!t. I don't know. Can't you just tell me my food stamp identification number?

A: If you could tell me why you need it, I might know which number to give you.

*dead air for a few blinks*

Okay...let me look you up...can I have your social security number?

C: *gives SSN*

A: *looks up case* Um...you don't receive food stamps.

C: *huffy sigh* I know I don't receive food stamps. I just need my food stamp identification number!

A: Uh...*gives up*...let me just give you your record number.

---------------

Not the greatest, but still bugged the hell out of me!! Anyone else care to share?
Antigone
*MySmiley*

Remember I was always true...Remember that I always tried
Remember I loved only you...Remember me and smile...
For it's better to forget
Than to remember me
And cry
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