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Yeah, I can understand that opinion. Different strokes, i guess. Aemon Send a noteboard - 17/02/2011 09:32:51 PM
I just feel comfortable being "in public." Shopping in a big chain is like hanging out in the park with friends. It's anonymous, everything is nicely arranged and well marked, etc. Shopping at an independent is like traipsing into your neighbor's backyard to throw a BBQ. Sure they've got some nice lawn furniture, but it's cramped, the neighbors are watching from the window, you're not sure if you're allowed to use their stuff, etc.

...Sorry, I really enjoy making up bad analogies. :P Point is, shopping at an independent is like invading someone's home (which is what many independent businesses literally are, in some case). They each have their own set of rules and customs, you have to nicely socialize with the proprietor whether you want to or not, you feel guilty if you don't buy something, and so on. It's just really not my cup of tea. I don't mind making a specific trip to "explore" some interesting shops from time to time (perhaps as a tourist activity, or whatever), but I don't want to go through all that for my everyday purchases.
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Borders (chain bookstore) files for bankruptcy, will close some stores, and restructure - 17/02/2011 06:58:36 PM 955 Views
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Most brick-and-mortar stores don't excel in personal customer service. - 17/02/2011 09:57:07 PM 615 Views
Re: Most brick-and-mortar stores don't excel in personal customer service. - 18/02/2011 01:38:27 AM 663 Views
Re: Most brick-and-mortar stores don't excel in personal customer service. - 18/02/2011 02:50:06 AM 602 Views
Exactly. - 18/02/2011 02:26:23 PM 601 Views
I had a similar thought on customer service. - 18/02/2011 02:50:58 AM 578 Views
Re: customer service. - 18/02/2011 04:55:51 PM 610 Views
You are the exception though, at least in terms of the book selection. - 18/02/2011 02:21:46 PM 707 Views
NOOOOOOOOOO! - 17/02/2011 07:19:02 PM 628 Views
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Yeah, I can understand that opinion. Different strokes, i guess. - 17/02/2011 09:32:51 PM 587 Views
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Consistent Experience - - the worse experience - 18/02/2011 01:40:31 PM 633 Views
I guess that would depend on what you are trying to experience - 18/02/2011 08:27:43 PM 785 Views
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As a Michigander I am pretty bummed. - 18/02/2011 04:49:35 AM 618 Views

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