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I have a business preferred account with them The Shrike Send a noteboard - 17/09/2009 06:47:35 PM
They decided to raise the APR to a ridiculous amount. The default APR is 29%. They decided to raise my APR to 28%. And I have very good credit - they even raised by account limit by $1000 this past year.

So I canceled my card with them. And sent their required letter. And got no reply back in over 2 weeks. And apparently they did not receive it. Bullshit. Dell is a horrible company when it comes to customer service.
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Apple > Dell - 17/09/2009 05:36:42 PM 539 Views
What was the problem with Dell ? *NM* - 17/09/2009 05:55:22 PM 156 Views
They didn't send him email confirmation of account cancellation. *NM* - 17/09/2009 06:47:29 PM 151 Views
Well - 17/09/2009 06:48:31 PM 367 Views
I have a business preferred account with them - 17/09/2009 06:47:35 PM 394 Views
elephant feces > Dell - 17/09/2009 06:04:45 PM 350 Views
I agree - 17/09/2009 06:09:53 PM 378 Views
It did help me identify my problem. - 17/09/2009 06:49:54 PM 361 Views
Re: Apple > Dell - 17/09/2009 06:16:23 PM 389 Views
For customer service, anyway. - 17/09/2009 06:46:45 PM 389 Views
You make some good points - 17/09/2009 06:52:40 PM 469 Views
It doesn't take much to be better than Dell - 17/09/2009 07:45:19 PM 438 Views
Obviously. *NM* - 17/09/2009 08:00:21 PM 220 Views
Dell notebooks have always worked well for me. *NM* - 19/09/2009 09:38:27 AM 155 Views

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