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I agree Camilla Send a noteboard - 17/09/2009 06:09:53 PM
When my screen flickered, they fixed it. When the plastic was miscoloured, they fixed it. As long as there is an admitted problem, they fix it. Free.

And I suppose that is why the forum version of support is good: it allows people to band together. But I am not a fan of that support. I like being able to talk directly to a person, which is a bit more difficult if you don't live in a city with an Apple Store.
*MySmiley*
structured procrastinator
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Apple > Dell The Shrike - 17/09/2009 05:36:42 PM 539 Views
What was the problem with Dell ? *NM* AgentOrange - 17/09/2009 05:55:22 PM 156 Views
They didn't send him email confirmation of account cancellation. *NM* Aemon - 17/09/2009 06:47:29 PM 151 Views
Well The Shrike - 17/09/2009 06:48:31 PM 367 Views
I have a business preferred account with them The Shrike - 17/09/2009 06:47:35 PM 393 Views
elephant feces > Dell LadyLorraine - 17/09/2009 06:04:45 PM 350 Views
I agree Camilla - 17/09/2009 06:09:53 PM 378 Views
It did help me identify my problem. The Shrike - 17/09/2009 06:49:54 PM 361 Views
Re: Apple > Dell Manusho - 17/09/2009 06:16:23 PM 389 Views
Uh... duh? The issue is when people extrapolate from this that Apple > PC. Ghavrel - 17/09/2009 06:38:36 PM 381 Views
For customer service, anyway. Aemon - 17/09/2009 06:46:45 PM 389 Views
You make some good points The Shrike - 17/09/2009 06:52:40 PM 469 Views
It doesn't take much to be better than Dell Brian - 17/09/2009 07:45:19 PM 438 Views
Obviously. *NM* Joker - 17/09/2009 08:00:21 PM 220 Views
Dell notebooks have always worked well for me. *NM* Pikelet - 19/09/2009 09:38:27 AM 155 Views
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