Okay. I'm going to phrase this more explicately with a handy dandy vet comparison - Edit 1
Before modification by LadyLorraine at 06/10/2010 06:36:35 AM
Client: why is there a 50 dollar fee on my dog's bill?
Me: Because I pointedly told you to give your dog his heartworm meds every 30 days, sent you reminders, and you didn't for 3 months. Now we just spent the past 3 months and hundreds of dollars of your money and my staff's time and stress because you can't read a post card.
This is the stupid fee. I think they should have been leveled a stupid fee.
I'm not saying fine them into the dirt. I'm saying charge them a stupid fee. I do not think 1000 dollars is unreasonable for any party involved here, for example.
Me: Because I pointedly told you to give your dog his heartworm meds every 30 days, sent you reminders, and you didn't for 3 months. Now we just spent the past 3 months and hundreds of dollars of your money and my staff's time and stress because you can't read a post card.
This is the stupid fee. I think they should have been leveled a stupid fee.
I'm not saying fine them into the dirt. I'm saying charge them a stupid fee. I do not think 1000 dollars is unreasonable for any party involved here, for example.