Active Users:637 Time:23/12/2024 12:42:48 PM
Re: Who is this? is unprofessional ironclad Send a noteboard - 22/09/2010 09:54:13 PM
Well, if they don't want to tell me who they are, they don't get transferred. I learned that on day one. It doesn't matter how sensitive the manner of the call. I screen calls for both our Chair and Executive Admin, as well as anyone whom might call the wrong number.

Exactly.
I was a little surprised you have to ask in the first place, but with the rest of the replies coming in now, it seems to be US standards not to introduce yourself to the company/person you called first? How is that for etiquette? :confused:
*MySmiley*

You mustn't be afraid to dream a little bigger, darling.
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. - 22/09/2010 08:19:28 PM 1503 Views
I think "May I ask who's calling" is more polite. - 22/09/2010 08:26:55 PM 937 Views
. - 22/09/2010 08:31:17 PM 895 Views
Well, but... - 22/09/2010 08:42:22 PM 980 Views
. - 22/09/2010 09:05:01 PM 851 Views
you may not BE a receptionist... - 22/09/2010 09:20:09 PM 1004 Views
"And your name, so I can tell (the person you asked for)?" *NM* - 23/09/2010 12:34:18 AM 433 Views
Re: May I ask who's calling / Who is this? - 22/09/2010 08:33:24 PM 964 Views
. - 22/09/2010 08:38:45 PM 806 Views
Re: May I ask who's calling / Who is this? - 22/09/2010 08:55:34 PM 1155 Views
Well, the whole asking permission bit is part of being polite. *NM* - 22/09/2010 09:05:43 PM 400 Views
. - 22/09/2010 09:06:47 PM 852 Views
Not so good for the phone answering, then. *NM* - 22/09/2010 11:29:34 PM 440 Views
Hmm... - 22/09/2010 08:59:23 PM 989 Views
It's "who" *NM* - 22/09/2010 09:50:15 PM 430 Views
Quite true - 22/09/2010 10:07:46 PM 947 Views
I say, "May I ask who's calling?" - 22/09/2010 09:00:10 PM 938 Views
What do you do if they say "No" ? - 22/09/2010 09:43:42 PM 881 Views
Than you say. ''Ok." They may have a reason for not disclosing their name. - 22/09/2010 09:49:56 PM 891 Views
That reason is often that they are nutters. - 22/09/2010 10:29:19 PM 1004 Views
I hate it when people pull the "attorney-client privilege" thing. - 22/09/2010 11:31:01 PM 803 Views
They are almost invariably nutters. - 23/09/2010 01:45:41 PM 1241 Views
Tools! - 22/09/2010 10:13:32 PM 867 Views
I usually ask: "Who am I speaking with, again?" - 22/09/2010 09:12:29 PM 983 Views
I'm of the opinion that when you are at work, you represent your employer - 22/09/2010 09:14:58 PM 1109 Views
^ this. *NM* - 22/09/2010 09:23:00 PM 407 Views
+1 *NM* - 22/09/2010 10:10:59 PM 492 Views
I typically say something along the lines of "And who am I speaking to?" - 22/09/2010 09:27:05 PM 1017 Views
Re: I typically say something along the lines of "And who am I speaking to?" - 22/09/2010 09:40:10 PM 1036 Views
well, i can sympathize with that a bit at least - 22/09/2010 10:00:34 PM 1168 Views
"Who should I say is calling?" *NM* - 22/09/2010 09:41:57 PM 401 Views
This. It's polite, and asks the question correctly. - 23/09/2010 02:05:01 AM 845 Views
I usually say "Who may I say is calling?" but that works too... - 23/09/2010 01:59:03 PM 1260 Views
language games..... - 22/09/2010 09:42:35 PM 930 Views
There would be apoplectic outcries if I answered the phone in such a way - 22/09/2010 09:45:56 PM 1072 Views
yeah.... i'm happy i get to be informal! - 23/09/2010 02:58:31 AM 956 Views
Who is this? is unprofessional - 22/09/2010 09:45:05 PM 955 Views
Re: Who is this? is unprofessional - 22/09/2010 09:48:58 PM 1118 Views
Re: Who is this? is unprofessional - 22/09/2010 09:54:13 PM 924 Views
it is not US standards. *NM* - 22/09/2010 10:03:47 PM 419 Views
good. *NM* - 22/09/2010 10:13:22 PM 491 Views
I generally don't because - 22/09/2010 10:43:38 PM 821 Views
well fair enough... - 23/09/2010 08:07:08 AM 927 Views
it doesn't matter if you HAVE to know their name. - 22/09/2010 10:07:18 PM 995 Views
You are being silly and immature. - 22/09/2010 09:49:20 PM 808 Views
Thanks for your input? - 22/09/2010 10:17:21 PM 1024 Views
I usually say, "B*tch, who you be!?" - 22/09/2010 10:13:57 PM 906 Views
Do you pronounce that with a click sound? - 22/09/2010 10:15:29 PM 935 Views
Re: May I ask who's calling / Who is this? - 22/09/2010 10:29:33 PM 755 Views
Perfect. *NM* - 23/09/2010 12:47:14 AM 482 Views
No you are *NM* - 23/09/2010 11:53:07 AM 477 Views
Who is this? always comes across as rude. *NM* - 22/09/2010 11:17:31 PM 399 Views
"Who may I say is calling, please?" is short and polite. - 23/09/2010 01:13:43 AM 879 Views
when someone asks me "may I ask who's calling?"... - 23/09/2010 03:29:30 AM 856 Views
that's because you're a tool - 23/09/2010 03:39:08 AM 1188 Views
because it amuses me *NM* - 23/09/2010 03:41:18 AM 433 Views
Huh - 15/07/2015 02:06:55 PM 480 Views

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