I'm of the opinion that when you are at work, you represent your employer
M & M Maddy Send a noteboard - 22/09/2010 09:14:58 PM
And you should do so the most professional way you can, dispite personal preferences. And so I think your boss is right to call you on it.
People in my office say "Well who is this?" All the time and it really sets a bad tone to the whole conversation.
I generally try to go with "Who may I say is calling" or "May I tell her/him who's called?"
If someone's called and start into their life story before identifying themselves sometimes I may catch them with a "And you are?" I think its a subtle but not totally rude way of saying "you were being rude by not telling me who I am speaking to before now"
But again, whatever your actual job, when you talk to people as a representative of your employer, you need to hold yourself to their standards. Its an unwritten rule of employment.
People in my office say "Well who is this?" All the time and it really sets a bad tone to the whole conversation.
I generally try to go with "Who may I say is calling" or "May I tell her/him who's called?"
If someone's called and start into their life story before identifying themselves sometimes I may catch them with a "And you are?" I think its a subtle but not totally rude way of saying "you were being rude by not telling me who I am speaking to before now"
But again, whatever your actual job, when you talk to people as a representative of your employer, you need to hold yourself to their standards. Its an unwritten rule of employment.
You are my audience, always.
Bring him home. Please.
A beer for Nick? Don't mind if I do.
wotmania? Why it's our legendary home where Kory CrazedWeasel and LittleSoul yet roam. It's where I hope, in the end, to return.
Bring him home. Please.
A beer for Nick? Don't mind if I do.
wotmania? Why it's our legendary home where Kory CrazedWeasel and LittleSoul yet roam. It's where I hope, in the end, to return.
.
22/09/2010 08:19:28 PM
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I think "May I ask who's calling" is more polite.
22/09/2010 08:26:55 PM
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.
22/09/2010 08:31:17 PM
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Re: May I ask who's calling / Who is this?
22/09/2010 08:33:24 PM
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.
22/09/2010 08:38:45 PM
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Well, the whole asking permission bit is part of being polite.
*NM*
22/09/2010 09:05:43 PM
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I say, "May I ask who's calling?"
22/09/2010 09:00:10 PM
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What do you do if they say "No" ?
22/09/2010 09:43:42 PM
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Than you say. ''Ok." They may have a reason for not disclosing their name.
22/09/2010 09:49:56 PM
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That reason is often that they are nutters.
22/09/2010 10:29:19 PM
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I hate it when people pull the "attorney-client privilege" thing.
22/09/2010 11:31:01 PM
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Ah, you mean because they want to sell my boss storm windows or vinyl siding. *NM*
22/09/2010 10:30:15 PM
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I'm of the opinion that when you are at work, you represent your employer
22/09/2010 09:14:58 PM
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Re: I'm of the opinion that when you are at work, you represent your employer
22/09/2010 09:42:29 PM
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I typically say something along the lines of "And who am I speaking to?"
22/09/2010 09:27:05 PM
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Re: I typically say something along the lines of "And who am I speaking to?"
22/09/2010 09:40:10 PM
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language games.....
22/09/2010 09:42:35 PM
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There would be apoplectic outcries if I answered the phone in such a way
22/09/2010 09:45:56 PM
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Who is this? is unprofessional
22/09/2010 09:45:05 PM
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Re: Who is this? is unprofessional
22/09/2010 09:48:58 PM
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Re: Who is this? is unprofessional
22/09/2010 09:54:13 PM
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You don’t have to transfer for them if they refuse but you should still ask politely
22/09/2010 10:31:55 PM
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I usually say, "B*tch, who you be!?"
22/09/2010 10:13:57 PM
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And I be all, like, sobbing and crying cause you're a rude jerk. And then you laugh at me some more
22/09/2010 10:33:38 PM
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Please stop splitting hairs. You're way is simply inccorrect. You cannot justify the rudeness away.
22/09/2010 10:49:05 PM
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when someone asks me "may I ask who's calling?"...
23/09/2010 03:29:30 AM
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It's quite simple, really. Do you like getting paid? Then answer the phone the way your boss wants *NM*
24/09/2010 03:46:24 AM
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