- At Amazon, Giving In to Demands
By MOTOKO RICH and BRAD STONE
Published: January 31, 2010
After a weekend of brinksmanship, Amazon.com on Sunday surrendered to a publisher and agreed to raise prices on some electronic books.
Amazon shocked the publishing world late last week by removing direct access to the Kindle editions as well as printed books from Macmillan, one of the country’s six largest publishers, which had said it planned to begin setting higher consumer prices for e-books. Until now, Amazon has set e-book prices itself, with $9.99 as the default for new releases and best sellers.
But in a statement Sunday afternoon, Amazon said it would accept Macmillan’s decision.
On Friday, Amazon removed “buy” buttons from thousands of titles published by Macmillan, including recent best sellers like “Wolf Hall” by Hilary Mantel and “The Gathering Storm,” by Robert Jordan and Brandon Sanderson. Customers who wanted to buy print editions could do so only from third-party sellers. Digital editions made for Amazon’s Kindle device disappeared.
In a strongly worded message on its Web site on Sunday, Amazon said that while it disagreed with Macmillan’s stance, it would bow to the publisher’s plan.
“We have expressed our strong disagreement and the seriousness of our disagreement by temporarily ceasing the sale of all Macmillan titles,” Amazon said. “We want you to know that ultimately, however, we will have to capitulate and accept Macmillan’s terms because Macmillan has a monopoly over their own titles, and we will want to offer them to you even at prices we believe are needlessly high for e-books.”
The face-off had set the already anxious publishing industry on edge. “I think everyone thought they were witnessing a knife fight,” said Sloan Harris, co-director of the literary department at International Creative Management. “And it looks like we’ve gone to the nukes.”
As of Sunday evening, the “buy” buttons had not yet been restored to Macmillan titles on Amazon. In a statement to Publishers Marketplace, an online industry newsletter, John Sargent, chief executive of Macmillan, said: “We are in discussions with Amazon on how best to resolve our differences. They are now, have been, and I suspect always will be one of our most valued customers.”
Under Macmillan’s new terms, which take effect at the beginning of March, the publisher will set the consumer price of each book and the online retailer will serve as an agent and take a 30 percent commission. E-book editions of most newly released adult general fiction and nonfiction will cost $12.99 to $14.99.
Those terms mirror conditions that five of the six largest publishers — Hachette Book Group, HarperCollins Publishers, Macmillan, Penguin Group and Simon & Schuster — agreed to with Apple last week for e-books sold via the iBookstore for the iPad.
For more than a year, publishers have been fretting about the price of digital books, which Amazon, as the dominant player in the fast-growing market, had effectively been able to set.
Last Thursday, Mr. Sargent flew to Seattle to explain the pricing and new sales model to Amazon. He said Amazon could continue to buy e-books on the same terms it does now — allowing the retailer to set consumer prices — but that the publisher would delay the release of all digital editions by several months after the hardcover publication.
Amazon buys and resells e-books in the same way it handles printed books, by paying publishers a wholesale price that is generally equivalent to half the list price of a print edition. Because Amazon has discounted the price of most new and popular e-books on its Kindle e-reader to $9.99, it loses money on most of those sales.
Amazon’s goal has been strategic: it aims to establish a low price for e-books that will have the ancillary benefit of helping it sell more Kindle devices.
Amazon’s decision is also a victory for Apple’s chief executive, Steven P. Jobs, who first pitched the idea of selling e-books under the agency model to book publishers earlier this year. Now Apple, whose iPad tablet is due in March, can compete on fairly equal footing with Amazon.
Book publishers, meanwhile, are volunteering to limit their digital profits. In the model that Amazon prefers, publishers typically collect $12.50 to $17.50 for new e-books. Under the new agency model, publishers will typically make $9 to $10.50 on new digital editions.
Apple’s stance in allowing publishers to set their own e-book prices (albeit within a limited range) is also a bit of a reversal. That is precisely the kind of arrangement it declined to offer TV networks and music labels, which have long railed against the 99-cent price of songs in iTunes.
Analysts say Amazon, which accounts for 15 to 20 percent of domestic book sales, probably realized it could not compete with Apple if it wasn’t offering the same range of content. “Amazon figured out pretty quickly that this was a battle they could not win,” said Mike Shatzkin, the chief of the Idea Logical Company, a consultant to publishers.
Amazon may still hope to play one asset to its advantage. Loyal Kindle users routinely give low ratings to books they perceive as too costly, or whose digital editions are delayed past the publication of the hardcover edition. These consumers could ostensibly reject costlier e-books.
Interesting how Apple changed the game so quick and their device isn't even on the market yet. I've always assumed that ebook prices would eventually go up as publishers and sellers realized they could make significant money on it, I just didn't expect it to happen so soon.
I've had a Kindle for a week now and I love it, but I'll still be buying actual books for certain series and/or authors.
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Amazon Accepts Macmillan’s Demand for Higher E-Book Prices
01/02/2010 04:21:35 PM
- 1333 Views
Amazon lost me as a customer over all this *NM*
01/02/2010 05:52:53 PM
- 389 Views
Why's that?
01/02/2010 06:55:35 PM
- 944 Views
I sum it up here
01/02/2010 08:42:02 PM
- 1208 Views
That's an interesting point. And I have an opposite reaction.
01/02/2010 08:56:16 PM
- 792 Views
I like that they are public - I dislike that they affect the public so directly
01/02/2010 08:59:41 PM
- 960 Views
To each his own. I come away with the opposite reaction and like Amazon even more.
01/02/2010 09:35:10 PM
- 707 Views
I think his complaint is that he feels Amazon is using public opinion to pressure suppliers.
01/02/2010 09:04:16 PM
- 690 Views
It's a good tactic. I would have done the same thing. *NM*
01/02/2010 09:36:31 PM
- 380 Views
Is it though - Amazon's stock is way down today. Seems the tactic failed *NM*
01/02/2010 09:53:06 PM
- 364 Views
Apple stocks have gone down on days after major announcements too.
01/02/2010 10:04:04 PM
- 666 Views
agreed - short term doesn't mean much *NM*
01/02/2010 10:08:01 PM
- 357 Views
Macmillan will lose out when people like myself choose to find the book elsewhere.
01/02/2010 06:46:10 PM
- 678 Views
How easy is it to find books now?
01/02/2010 06:53:43 PM
- 632 Views
Pretty easily, actually.
01/02/2010 07:07:11 PM
- 1058 Views
That's excellent.
01/02/2010 08:19:55 PM
- 849 Views
Screens are good.
01/02/2010 08:50:08 PM
- 893 Views
Two words: Leather cover.
01/02/2010 08:54:37 PM
- 739 Views
True, I do remember liking the cover. It's much nicer than what comes with the Sony.
01/02/2010 09:02:56 PM
- 911 Views
Unless you like a lot of old books, or have fairly eclectic tastes, you should be all set.
01/02/2010 07:11:30 PM
- 1084 Views
$12.99 to $14.99 for a fiction ebook is ridiculous. *NM*
01/02/2010 07:44:20 PM
- 429 Views
Then again, it's half the price of a print version, for essentially the same product / experience.
01/02/2010 07:50:29 PM
- 668 Views
Not really. I buy new hardcover releases at Borders for around 18 to 20.
02/02/2010 12:34:08 AM
- 830 Views
I don't know about that.
01/02/2010 08:21:05 PM
- 720 Views
People pay that sort of money for DVd and more for Blue Ray
01/02/2010 08:00:47 PM
- 712 Views
Physical copy is rather important in that case, you know... at least to me.
01/02/2010 08:54:05 PM
- 855 Views
Good for MacMillan. I'll cheer on anyone who takes a stab against e-books.
02/02/2010 04:00:05 AM
- 776 Views
Whaaa?
02/02/2010 04:08:50 AM
- 729 Views
Yes, of course.
02/02/2010 04:33:13 AM
- 826 Views
In ten years you'll have an ebook reader.
02/02/2010 05:34:57 AM
- 847 Views
I know. That's the problem. *NM*
02/02/2010 12:56:32 PM
- 360 Views
Oh, hush. Go sit in the corner and listen to your 8-track while the rest of us enjoy The Future. *NM*
02/02/2010 02:37:33 PM
- 332 Views
The lower prices, the increased profit, or the ecological benefit? *NM*
02/02/2010 05:17:13 PM
- 306 Views
The gradual loss of physical books. *NM*
02/02/2010 05:32:39 PM
- 312 Views
Mmm. I detect an illogical argument.
02/02/2010 05:35:14 PM
- 629 Views
It will increase the number of books available
02/02/2010 01:55:05 PM
- 844 Views
One apt analogy is the widespread use of recording tools like Pro Tools.
02/02/2010 08:07:22 PM
- 822 Views
Uh, so what you want to dictate is the medium by which people read? You have no right.
02/02/2010 08:01:09 PM
- 785 Views