Dell is on my **** list for two reasons.

First (and if they fixed this, good for them, but it's a matter of principle), I read an account of a person who bought a brand-new Notebook from them. When they first turned it on, in order to us it, they had to agree to a license agreement. That's all well and good, but the license agreement was in a sealed package which came with the computer.....which you couldn't break the seal on unless you agreed to the licensing agreement. Apparently it was also available on their website, but if you don't have a computer, well you're out of luck--they refused to read it over the phone.

I didn't have that problem with my dell... now i don't know if its different for notebooks and desktops but i didn't have that problem at all with my desktop...

Second, Dell's customer support has been instructed to not assist in the removal of spyware and adware installed on computers if they get complaints about popups and the sort. This includes cases such as "Well, our official policy is to not remove those sorts of things, but I would..." Breaching of this policy could end up with that person being fired. Ergo, since this policy was instated, I don't trust Dell to not attach those sorts of tracking tools to important system files, or if they don't know, to do so in the immediate future.

just get a spyware removal program...

Build your own or go elsewhere. But DON'T go with Dell.

to each his own... i like my dell


Bonded to Hunter_of_trollocs1204 and Malkier Fighter, sword sister to el_nynaeve mandragoran


"You can't spell Slaughter without Laughter!
~ Natch Evil