Yep. Bloody idiots. I was flying with EasyJet (unlike my bag ) but they denied responsibility because their ground handling agent was a separate company subcontracted by them – this is the problem with everything being privatised: companies doing different parts of the same job don't bloody communicate with each other. Within a day they found out that my bag hadn't boarded the plane in Edinburgh and was still there – all good. Usually what they would do is put it on the next plane down. So, naturally, it flies down two whole days later . So now it's sitting there at Stansted, and the courier company that are meant to take it to my house won't deliver it because they're only allowed to do overnight deliveries if it's a medical emergency – this didn't stop GroundStar Baggage Handling telling me that it would be delivered overnight. This made a total of five days before I got my bag back – and I was only coming down for a five-day half term! I got the bag delivered back to my house two hours before I left for the airport to go back again! If we'd had to leave without it, I would have been so pissed off with them! This bag contained school pipe band kit worth £800 (~$1500) that I hadn't asked permission to take down with me (they'd given me permission at Christmas, so it still held in March, right? ) and books I needed for school.

I hope you didn't let them get away with that - if they choose to subcontract its still their responsibility.


Excalibur
Aviendha's Englishman